Privacy Policy

Fantasy Gems, we care deeply about your privacy policy. This Privacy Promise explains in clear and simple language how we collect, use, and protect your personal data. When you use our service, you agree to this promise. We work hard to keep your information safe and secure so you can enjoy your gaming experience with peace of mind.

What This Privacy Promise Means

This promise is an agreement between you and Fantasy Gems. It shows how we collect, store, and use your data to create a safe and personalized gaming experience. We respect your privacy and take great care to protect your information.

Data We Collect

We gather several types of data to make your experience better:

• Personal Information:
  When you sign up, we ask for your first and last name, email address, and phone number. We also collect your chosen username, password, and other security details. This information helps us set up and secure your account.
• Financial Information:
  To process payments and withdrawals, we collect your credit card or bank details. We also keep a record of your transactions to track deposits and withdrawals securely.
• Technical and Usage Data:
  We gather details like your IP address, device type, and other technical information. We also track how you use our platform. This data helps us understand what works well and where we can improve.

How We Use Your Data

We use your data responsibly for several important reasons:

• Account Management:
  Your data helps us create and manage your account and give you a personalized experience.
• Transaction Security:
  We use your financial data only to process payments securely and protect your transactions.
• Platform Improvement:
  We review your usage data to learn how you interact with our service. This information helps us make our platform better for all users.
• Marketing and Promotions:
  With your permission, we may send you special offers and promotions. You can choose to opt out at any time.

How We Protect Your Data

We use strong security measures to keep your information safe. Our methods include:

• Encryption:
  We encrypt your data when it travels between your device and our servers to keep it secure.
• Access Control:
  Only trusted and authorized team members can access your data.
• Security Audits:
  We regularly check our systems to find and fix any security weaknesses.

Your Rights and Our Commitment

You have control over your personal data. You can:

• Request a copy of your data.
• Ask us to correct any errors.
• Request that we delete your data.
• Limit how we use your data.

We keep your information only as long as needed. We store financial data for tax and legal reasons, account data until you decide to delete your account, and usage data for improving our service (in an anonymous way).

Sharing Your Data

We may share your data with trusted partners, such as:

• Payment Processors:
  These partners help us process your payments securely.
• Marketing Partners:
  We share your information only if you agree to receive special offers.
• Legal Authorities:
  We may disclose your data if required by law.

Privacy for Minors

Fantasy Gems Games does not allow users under the age of 18. If we discover an account from a minor, we suspend and delete it immediately.

Updates to Our Privacy Promise

We may update this Privacy Promise as needed. The latest version will always be available on our site. If there are major changes, we will notify you by email or other notices.

Contact Us

If you have any questions about our Privacy Promise, please visit our website or reach out to our 24/7 customer support. We are here to help and ensure that your data stays safe.